Customer Reviews

Check out our latest customer reviews from Trustpilot

Excellent 9.5/10

37 verified reviews

INCREDIBLY HELPFUL

Incredibly helpful. I got a BMW X1 M Sport X Drive, very happy with the car and the ease of the process and responsive attitude to anything I had a question about.

— Stephen OlorenshawYesterday
GREAT SWIFT SERVICE

Great swift service , took me through the deal without delay . I would recommend any to use Mark from this company . Great transaction .

— Graham HeatleySunday
I CANNOT RATE THIS COMPANY ANY HIGHER

I cannot rate this company any higher! Matt and Neill were amazing to deal with. they helped me source my perfect bmw m4 and were with me every step of the journey. I firmly believe that there is no reason to go direct to dealers any more, the service you get from companies like this is 10x better and the deals are better! Thanks for all your help guys and will do business again with you on my next deal! Fantastic!

— Avi SinghFriday
TOP NOTCH PROCESS

The whole team have been efficient and competent throughout the whole process. Very pleased with my choice of car, but more than that, the seamless process it was to lease it. Thank you all very much, and I look forward to my next lease! After I've enjoyed this one a little while longer, of course!

— Danielle Bagnall (Danni Bagnall)Wednesday, 18th of April 2018
FIRST CLASS SERVICE

First class service from both Matt Noonan & Teresa Thrussell whilst arranging my leasing plan. Professional & efficient. Would certainly use this company again.

— Alison MeldrumWednesday, 11th of April 2018
FANTASTIC SERVICE

The whole process from ordering to delivery was completed in a very professional manner. Matt and Teresa were a pleasure to deal with and handled all issues promptly, keeping me informed. A heavy snowfall affected delivery of my vehicle. This was obviously out of anyone’s control but Matt and his team were very proactive in organising a solution quickly. All in all I am more than happy with the service I received and would not hesitate to recommend this company to others.

— Jonathan NevinsTuesday, 20th of March 2018
1ST CHOICE IS ALWAYS MY 1ST CHOICE

1st Choice is always my 1st Choice I have used 1st Choice for several years now, initially for company cars but I have now had 2 cars from them on personal leases. I have to say that Neill and his team are excellent. Great communication and also has cracking deals. I would have no reservations in recommending them for anyone looking for a lease car. Last week I had delivery of the new car and pick up of my old car, it was handled on the same day and went very smoothly for both and I didn't need to do a thing other than be there to sign for both. Keep up the great work! Thank you as always, Sam Carr.

— Sam CarrMonday, 12th of March 2018
GREAT EXPERIENCE FROM DAY 1

Matt and the team at 1st choice made the whole process of getting a new car, from 1st enquiry to delivery, a pain free experience from start to finish. Matt was always available for any queries and questions to be answered at short notice. Myself and my family are extremely happy with our new car. Great customer service throughout. Well done all involved! Regards

— David JohnstonThursday, 8th of March 2018
VERY EFFICIENT AND EASY PROCESS.

Very efficient and easy process. Extremely happy with the vehicle and it was exactly as described. The team was very helpful throughout the process and I would definitely recommend them.

— Nathan WoodfieldFriday, 16th of February 2018
EXCELLENT SERVICE FROM MATT AND FOLLOW …

Excellent service from Matt and follow up on delivery.

— David Day - DaysecureFriday, 9th of February 2018
MY FIRST CONTRACT HIRE EXPERIENCE AND …

My first contract hire experience and could not have been easier. Would highly recommend 1st choice.

— Martin WFriday, 9th of February 2018
REALLY EASY TO DEAL WITH AND EFFICIENT

Really easy to deal with and efficient. Customer support was excellent throughout process from receiving quotation to delivery of vehicle

— VleeSaturday, 3rd of February 2018
GREAT SERVICE! HIGHLY RECOMMENDED!

I had great experience leasing with 1st choice. It was my first time leasing a car, and I had spent about a month finding the right deal. After speaking with a few providers, I chose to go with 1st choice. They offered the best deal for the car I wanted and could deliver within my 2 week timeframe. Neill delivered exactly as promised and within 2 weeks of placing my order, I had my car delivered. To top it off, the delivery driver (Jed) was very personable and explained how the car worked. I have no hesitation in recommending 1st choice vehicles! Thank you!

— Aisha Friday, 19th of January 2018
FANTASTIC HONEST SERVICE THROUGHOUT

Fantastic honest service throughout

— Simon ThomasThursday, 18th of January 2018
ALWAYS EXCELLENT

Always excellent. We use no one else to arrange our business car leases. Nothing is too much trouble.

— Nadia BeckettThursday, 11th of January 2018
EXCELLENT ALL ROUND SERVICE

I have used this company on a number of occasions and their customer service is excellent as well as being competitive with their quotes. I would highly recommend.

— David CaffertyTuesday, 9th of January 2018
LEASE OF BMW X4

I have dealt with neil cole for the last 10 yrs if not more he is brilliant as always and puts customers interest forefront neil is very approachable person and very good at his job always at the end of the phone(if not phones back straight away at earliest possible) neil makes the whole process simple by logically explaining the key features of the car and answered and followed up and answered in detail all the issues I had flawlessly the car was delivered on time bu knowing neil too well he has since phoned few times to make sure everything is ok and also to make sure the car is exactly as he described to us and that we are happy with it the price offered for the car as always was very competitive ad great service to match neils speed of response and excellent telephone manners made it a pleasure to do business with yourselves

— Hary ChanaMonday, 8th of January 2018
BRILLIANT AND PROMPT SERVICE

brilliant and prompt service, hassle free delivery, competitive rates, what else can you ask for?

— Rajeev Thursday, 4th of January 2018
BRILLIANT AND VERY HELPFUL

Brilliant and very helpful

— Tony WarwickThursday, 28th of December 2017
EXCELLENT SERVICE WILL BE RECOMMENDING …

Excellent service will be recommending to everyone!

— Kerri SershallWednesday, 20th of December 2017
EXCELLENT SERVICE

This was my first time leasing a vehicle and from the first conversation I had with Matt I felt assured I was making the right choice with 1st Choice Vehicle. Everything was explained in detail and all responses were replied back to within a 24hrs. I would highly recommend them and would not hesitate to use them again.

— Jitan PatelMonday, 18th of December 2017
GOOD FIRST TIME EXPERIENCE OF LEASING A …

Good first time experience of leasing a car. Matt was straight talking and the price was very competitive. My employee is now in receipt of a shiny new Merc and a very happy bunny!

— John LucasWednesday, 29th of November 2017
HIGHLY RECOMMENDED!

I am really happy with the advice, service and pricing from 1st Choice. I have now leased 3 cars from 1st Choice and whilst I always go to the market to see if there are better deals I always end up back at 1st Choice.

— Steve JohnstonMonday, 27th of November 2017
1ST CHOICE VEHICLE FINANCE ARE A GREAT …

1st Choice Vehicle Finance are a great team of people who offer 1st class customer service! Keep it up guys.

— Brett LonsdaleMonday, 27th of November 2017
SORTED NEW CAR LEASE WITH …

Sorted new car lease with professionalism and speed. All questions answered when trying to find my way through the lease process. Car and collection of existing vehicle executed smoothly and on time. This, together with an extremely competitive price is the reason why I will use them again and recommend them to my friends and colleagues.

— Paul ShackletonFriday, 24th of November 2017

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