Customer Reviews

Check out our latest customer reviews from Trustpilot

Excellent 4.9/10

181 verified reviews

FIRST TIME I HAVE LEASED A CAR

First time I have leased a car, the team we’re efficient and responsive to all my questions, made the whole experience easy and quick. Great service and recommend them

— Robert GatwardTuesday, 28th of July 2020
BRILLIANT CUSTOMER SERVICE PROVIDED BY…

Brilliant customer service provided by Matt noonan and Teresa Thrussell in such a difficult time but made me at ease absolutely brilliant thank you 1st choice

— Adam AliThursday, 16th of July 2020
EXCELLENT SERVICE

Vey happy with the service provided, very straightforward from the initial enquiry through to delivery of the new vehicle. Matt was always available to answer any questions I had, this at a time when most car showrooms were closed due to Covid 19, although working remotely the service was first class.

— ANTHONY BURBERRYWednesday, 15th of July 2020
FIVE STARS

Excellent service

— CTMonday, 13th of July 2020
EXCELLENT LEASING COMPANY

Right from the first point of communication with 1st Choice car leasing, I have been impressed with the professional approach and excellent value for money deal. Fantastic!

— Jenny MeadsWednesday, 8th of July 2020
IN THIS UNPRECEDENTED TIME YOU HAVE BEN…

In this unprecedented time you have been very prompt and helpful, personally really enjoyed to do business with you.

— Mr JelodarWednesday, 8th of July 2020
NO ISSUES

Matt kept me up to date with the progress of my order whilst dealing with the ever changing issues concerning the coronavirus pandemic. No issues from start to finish.

— Gerard McCormickTuesday, 7th of July 2020
GREAT SERVICE

Great service, communication and really helpful and responsive to queries! Will definitely use again.

— Leigh in Rugby Friday, 3rd of July 2020
EXCELLENT SERVICE WOULD RECOMMEND

Excellent service from Mark, Matt and Teresa. Initial contact for quote was dealt with quickly and professionally, the quote I received was comprehensive, 2 sheets of a4 paper listing all details and what was included in deal. Compared to other lease companies who would just quote a monthly figure without expanding on the detail. My delivery was delayed due to Covid 19 lockdown, however communication was excellent during this time and delivery was organised as soon as restrictions lifted.

— LmcgWednesday, 1st of July 2020
BRILLIANT CUSTOMER SERVICE

Brilliant customer service. Neill and the team went above and beyond to get me the deal I wanted. Great Comms. A really good experience.

— Roy ClarkWednesday, 10th of June 2020
GREAT EXPERIENCE!

Great experience, very easy process, excellent customer service throughout.

— Marie PyperTuesday, 9th of June 2020
GOOD SERVICE WOULD USE AGAIN

Good service would use again

— OwenWednesday, 3rd of June 2020
MY NEW CAR

I’m in my twelfth week of lockdown and less than 50 have been added to delivery mileage. My new car is getting a done layer of dust but still looks good

— Mr Thomas SuperTuesday, 2nd of June 2020
HIGHLY RECOMMENDED

Great service and very informative with ever step of setting up the lease. Highly recommended

— ParkinsonTuesday, 2nd of June 2020
TOP SERVICE

Really easy to deal with. Was kept informed every step of the way and the car was delivered to my door and had even been washed for me. Great service and would highly recommend.

— Gordon MilneTuesday, 24th of March 2020
GREAT SERVICE!

From start to finish everything was super easy. Mark kept me up to date through the whole process. Super happy with my new Range Rover! Would recommend 100%!

— Helena Wednesday, 18th of March 2020
EASY TRANSACTION

Easy transaction. Helpful staff. Car delivered and very happy. Thanks

— DavidWednesday, 11th of March 2020
MATT MADE THIS PROCESS VERY EASY AND…

Matt made this process very easy and was informative all the way through. Very impressed with the service and will use again in the future.

— Kayur PatelSunday, 8th of March 2020
EXCELLENT SERVICE

Excellent service

— Michael ClarkFriday, 6th of March 2020
ALL GOOD STUFF

Good communication and processes, knowlegable and helpful staff and a very good rental price on the chosen vehicle. Excess mileage compared to others on my particular deal (13p per mile rather than 6p to 8p elsewhere) was a tad high, but if you choose the right mileage fair enough. Will be interested as to how things go in 3 years time on the hand-back - will review again then - but certainly so far, so good.

— John PalfreyThursday, 5th of March 2020
A VERY STRAIGHTFORWARD TRANSACTION

A very straightforward transaction. I was kept very well informed at all stages and overall have been extremely satisfied.

— PaulThursday, 27th of February 2020
BRILLIANT SERVICE FROM START OF THE…

Brilliant service from start of the process to delivery

— Stephen TaylorFriday, 14th of February 2020
EXCELLENT SERVICE

Excellent service. Mark was very professional and friendly, guided me throughout the process and was always accessible to answer questions. Paperwork was easily understandable and sendable.Car delivered on time and in brand new condition. Very pleased and will use again as long as the price is right! Many Thanks.

— MartinBTuesday, 11th of February 2020
VERY EFFICIENT

Very efficient. I', really pleased with the car

— Sean ArmstrongMonday, 10th of February 2020
EXCELLENT COMPANY TO DEAL WITH

Excellent company to deal with

— Nicola HalesWednesday, 5th of February 2020
PLEASANT AND EASY EXPERIENCE

Pleasant and easy experience

— john hodgsonWednesday, 22nd of January 2020
STAFF ARE NICE AND HELPFUL AND…

Staff are nice and helpful and knowledgeable.

— IkeMonday, 23rd of December 2019
VERY SATISFIED CUSTOMER

Very competitive price, pleasant and helpful staff. Delighted with my vehicle.

— Katherine WilkinsonMonday, 23rd of December 2019
GREAT SERVICE

Great service

— Colette LoweSaturday, 21st of December 2019
PLEASURE TO DEAL WITH AND ANSWERED ALL…

Pleasure to deal with and answered all queries promptly. I have never leased previously as I had always had company cars however I never had any concerns with dealing with 1st Choice Loving my new Evoque Thank You Craig Weatherley

— Craig WeatherleyFriday, 20th of December 2019
GREAT CUSTOMER SERVICE AND CONSTANT…

Great customer service and constant updates throughout the process from 1st Choice. I like the fact that we didn't have to pay any fee either! Also our car was delivered on time spot on as promised.

— Mr ShafaatWednesday, 18th of December 2019
EXCELLENT SERVICE

Excellent service, easy to deal with and best deal I could get on a 5 series.

— David WoodWednesday, 11th of December 2019
EXCELLENT SERVICE FROM START TO FINISH

Excellent service from start to finish, would 100% recommend 1st Choice, alll Staff very helpful, I dealt with Matt who would always be there if I wasn't sure of anything. I also got a really good deal on my vehicle. Thank you.

— Mary BielbyWednesday, 20th of November 2019
FANTASTIC SERVICE AND GREAT DEALS!!

Fantastic service and great deals!!! would defo use again

— Carol WoodFriday, 15th of November 2019
VERY HAPPY AS ALWAYS THANKS

Very happy as always thanks

— Nick grovesWednesday, 13th of November 2019
PROFESSIONAL

Professional, informative and friendly customer service. Would certainly recommend.

— Mrs P MorrisonWednesday, 13th of November 2019
AUDI A1

Car delivered on agreed date. Arrived at 9AM so didn’t have to hang around all day. The car itself is fantastic, great colour and a great car to drive.

— Martin InnesMonday, 11th of November 2019
I HAVE JUST TAKEN DELIVERY OF MY 4TH…

I have just taken delivery of my 4th car from 1st Choice and as usual the service has been exemplary. Choice was great, price excellent and the process and communication were brilliant. I am sure I will be back again in a couple of years for my 5th :-)

— Steve CrossThursday, 31st of October 2019
EXCELLENT SERVICE FRIENDLY AND VEHICLE…

Excellent service friendly and vehicle arrived as planned

— Sara SharrockThursday, 24th of October 2019
GREAT SERVICE

Helpful, quick and friendly.

— Jessica JonesWednesday, 23rd of October 2019
REALLY QUICK AND EFFICIENT!

Really quick and efficient from start to finish. The guy that delivered the vehicle was really polite and explained the car features.

— Kelly-Ann Wednesday, 16th of October 2019
EXCELENT CUSTOMER CARE AND ASSISTANCE

Excelent customer care and assistance

— Henk WorstWednesday, 16th of October 2019
EFFICIENT AND FRIENDLY SERVICE

Efficient and friendly service. Really appreciated the professionalism

— SyrazSaturday, 12th of October 2019
GREAT EXPERIENCE, GREAT TEAM, HAPPY CUSTOMER!😁

I've just leased the new Range rover Evoque through 1st Choice Vehicle Finance and I must say that I'll definitely use them over and over again! Mark was very helpful and clear from start to finish, he understood my needs and tailored the order to my specifications. He under promised but over delivered and I'm grateful for this! Thanks also to Teresa for all her help!

— Hannah AkandeFriday, 11th of October 2019
EXCELLENT SERVICE FROM START TO END.

Excellent service from start to end.

— Pete HamiltonWednesday, 9th of October 2019
VERY EFFICIENT SERVICE & VERY GOOD PRICE

Very efficient service & very good price

— BPWednesday, 2nd of October 2019
VERY HELPFUL AND PROFESSIONAL

Very helpful and professional, glad to do biznes with you guys. Regards

— Roman LabudaWednesday, 18th of September 2019
NISSAN X-TRAIL PERSONAL HIRE

Matt was excellent. He knew all the details about a Northern Ireland personal hire. Great transaction!!!

— Emma LoobyMonday, 16th of September 2019
SIMPLE PROCESS TO GET THE VEHICLE WE…

Simple process to get the vehicle we required and polite and attentive staff.

— C&D Roofing LtdFriday, 13th of September 2019
VERY PROFFESIONAL OUTFIT

Very proffesional outfit, who carried out administration for the supply of a new BMW to me very swiftly.

— Dunbar PlasteringSaturday, 7th of September 2019

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