Customer Reviews

Check out our latest customer reviews from Trustpilot

Excellent 4.9/10

167 verified reviews

TOP SERVICE

Really easy to deal with. Was kept informed every step of the way and the car was delivered to my door and had even been washed for me. Great service and would highly recommend.

— Gordon MilneTuesday, 24th of March 2020
GREAT SERVICE!

From start to finish everything was super easy. Mark kept me up to date through the whole process. Super happy with my new Range Rover! Would recommend 100%!

— Helena Wednesday, 18th of March 2020
EASY TRANSACTION

Easy transaction. Helpful staff. Car delivered and very happy. Thanks

— DavidWednesday, 11th of March 2020
MATT MADE THIS PROCESS VERY EASY AND…

Matt made this process very easy and was informative all the way through. Very impressed with the service and will use again in the future.

— Kayur PatelSunday, 8th of March 2020
EXCELLENT SERVICE

Excellent service

— Michael ClarkFriday, 6th of March 2020
ALL GOOD STUFF

Good communication and processes, knowlegable and helpful staff and a very good rental price on the chosen vehicle. Excess mileage compared to others on my particular deal (13p per mile rather than 6p to 8p elsewhere) was a tad high, but if you choose the right mileage fair enough. Will be interested as to how things go in 3 years time on the hand-back - will review again then - but certainly so far, so good.

— John PalfreyThursday, 5th of March 2020
A VERY STRAIGHTFORWARD TRANSACTION

A very straightforward transaction. I was kept very well informed at all stages and overall have been extremely satisfied.

— PaulThursday, 27th of February 2020
BRILLIANT SERVICE FROM START OF THE…

Brilliant service from start of the process to delivery

— Stephen TaylorFriday, 14th of February 2020
EXCELLENT SERVICE

Excellent service. Mark was very professional and friendly, guided me throughout the process and was always accessible to answer questions. Paperwork was easily understandable and sendable.Car delivered on time and in brand new condition. Very pleased and will use again as long as the price is right! Many Thanks.

— MartinBTuesday, 11th of February 2020
VERY EFFICIENT

Very efficient. I', really pleased with the car

— Sean ArmstrongMonday, 10th of February 2020
EXCELLENT COMPANY TO DEAL WITH

Excellent company to deal with

— Nicola HalesWednesday, 5th of February 2020
PLEASANT AND EASY EXPERIENCE

Pleasant and easy experience

— john hodgsonWednesday, 22nd of January 2020
STAFF ARE NICE AND HELPFUL AND…

Staff are nice and helpful and knowledgeable.

— IkeMonday, 23rd of December 2019
VERY SATISFIED CUSTOMER

Very competitive price, pleasant and helpful staff. Delighted with my vehicle.

— Katherine WilkinsonMonday, 23rd of December 2019
GREAT SERVICE

Great service

— Colette LoweSaturday, 21st of December 2019
PLEASURE TO DEAL WITH AND ANSWERED ALL…

Pleasure to deal with and answered all queries promptly. I have never leased previously as I had always had company cars however I never had any concerns with dealing with 1st Choice Loving my new Evoque Thank You Craig Weatherley

— Craig WeatherleyFriday, 20th of December 2019
GREAT CUSTOMER SERVICE AND CONSTANT…

Great customer service and constant updates throughout the process from 1st Choice. I like the fact that we didn't have to pay any fee either! Also our car was delivered on time spot on as promised.

— Mr ShafaatWednesday, 18th of December 2019
EXCELLENT SERVICE

Excellent service, easy to deal with and best deal I could get on a 5 series.

— David WoodWednesday, 11th of December 2019
EXCELLENT SERVICE FROM START TO FINISH

Excellent service from start to finish, would 100% recommend 1st Choice, alll Staff very helpful, I dealt with Matt who would always be there if I wasn't sure of anything. I also got a really good deal on my vehicle. Thank you.

— Mary BielbyWednesday, 20th of November 2019
FANTASTIC SERVICE AND GREAT DEALS!!

Fantastic service and great deals!!! would defo use again

— Carol WoodFriday, 15th of November 2019
VERY HAPPY AS ALWAYS THANKS

Very happy as always thanks

— Nick grovesWednesday, 13th of November 2019
PROFESSIONAL

Professional, informative and friendly customer service. Would certainly recommend.

— Mrs P MorrisonWednesday, 13th of November 2019
AUDI A1

Car delivered on agreed date. Arrived at 9AM so didn’t have to hang around all day. The car itself is fantastic, great colour and a great car to drive.

— Martin InnesMonday, 11th of November 2019
I HAVE JUST TAKEN DELIVERY OF MY 4TH…

I have just taken delivery of my 4th car from 1st Choice and as usual the service has been exemplary. Choice was great, price excellent and the process and communication were brilliant. I am sure I will be back again in a couple of years for my 5th :-)

— Steve CrossThursday, 31st of October 2019
EXCELLENT SERVICE FRIENDLY AND VEHICLE…

Excellent service friendly and vehicle arrived as planned

— Sara SharrockThursday, 24th of October 2019
GREAT SERVICE

Helpful, quick and friendly.

— Jessica JonesWednesday, 23rd of October 2019
REALLY QUICK AND EFFICIENT!

Really quick and efficient from start to finish. The guy that delivered the vehicle was really polite and explained the car features.

— Kelly-Ann Wednesday, 16th of October 2019
EXCELENT CUSTOMER CARE AND ASSISTANCE

Excelent customer care and assistance

— Henk WorstWednesday, 16th of October 2019
EFFICIENT AND FRIENDLY SERVICE

Efficient and friendly service. Really appreciated the professionalism

— SyrazSaturday, 12th of October 2019
GREAT EXPERIENCE, GREAT TEAM, HAPPY CUSTOMER!😁

I've just leased the new Range rover Evoque through 1st Choice Vehicle Finance and I must say that I'll definitely use them over and over again! Mark was very helpful and clear from start to finish, he understood my needs and tailored the order to my specifications. He under promised but over delivered and I'm grateful for this! Thanks also to Teresa for all her help!

— Hannah AkandeFriday, 11th of October 2019
EXCELLENT SERVICE FROM START TO END.

Excellent service from start to end.

— Pete HamiltonWednesday, 9th of October 2019
VERY EFFICIENT SERVICE & VERY GOOD PRICE

Very efficient service & very good price

— BPWednesday, 2nd of October 2019
VERY HELPFUL AND PROFESSIONAL

Very helpful and professional, glad to do biznes with you guys. Regards

— Roman LabudaWednesday, 18th of September 2019
NISSAN X-TRAIL PERSONAL HIRE

Matt was excellent. He knew all the details about a Northern Ireland personal hire. Great transaction!!!

— Emma LoobyMonday, 16th of September 2019
SIMPLE PROCESS TO GET THE VEHICLE WE…

Simple process to get the vehicle we required and polite and attentive staff.

— C&D Roofing LtdFriday, 13th of September 2019
VERY PROFFESIONAL OUTFIT

Very proffesional outfit, who carried out administration for the supply of a new BMW to me very swiftly.

— Dunbar PlasteringSaturday, 7th of September 2019
EXCELLENT SERVICE

Excellent service

— BHE ServicesWednesday, 4th of September 2019
EASY AND FAST THAT'S WHAT WE NEED.

Easy and fast that's what we need.

— EnisFriday, 16th of August 2019
EXCELLENT RESPONSIVE SERVICE

Excellent responsive service, accessible when I had any queries, clear communication, everything stored in the portal so very transparent. Matt was excellent in sorting everything.

— Mark ChapmanWednesday, 7th of August 2019
EXCELLENT SERVICE ALL ROUND.

Excellent service all round.

— James DayFriday, 2nd of August 2019
GREAT SERVICE FROM START TO FINISH

Great service from start to finish ! Highly recommended , will definitely use again

— Wayne Friday, 2nd of August 2019
VERY EASY TO DEAL WITH

Very easy to deal with, good communication

— MattFriday, 2nd of August 2019
EXCELLENT SERVICE FROM MATT AND THE…

Excellent service from Matt and the team. Can't recommend highly enough.

— Neil BellFriday, 2nd of August 2019
SIMPLE AND STRAIGHTFORWARD

Mark was a pleasure to deal with. He was honest with us over delivery times & responded to emails promptly. It’s our first time leasing a car and it could not have been more straightforward.

— Heather CambridgeTuesday, 30th of July 2019
GREAT

Great and easy to deal with. Would recommend

— Neil TMonday, 29th of July 2019
VERY GOOD SERVICE

Very good service

— Reedyford Dental CentreWednesday, 17th of July 2019
ALL GOOD GREAT SERVICE

All good great service

— Douglas CarrollTuesday, 9th of July 2019
FAST EFFICIENT SERVICE

Fast efficient service. Big thanks to Mark, who was v helpful, sourced the vehicle in the colour I was looking for.

— David HalsallMonday, 8th of July 2019
EXCELLENT

Excellent, quick, straight forward service from Matt and Teresa

— G W FairbairnThursday, 4th of July 2019
EXCELLENT SERVICE

Excellent service. Quick and efficient with very good customer portal. No hidden/additional fees like some other companies. Would highly recommend.

— Luke DoveTuesday, 2nd of July 2019

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